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Volunteer Role Descriptions

About the Descriptions

The role descriptions on this page are intended to give you an idea of what each volunteer role entails, though the duties may vary from time to time depending on the specific requirements of an event.

Overview of volunteering at the Landmark.

Volunteers in Action

Office Administration Support

When:
Monday–Friday, mornings or afternoon
Duties:
General office administration work supporting our small team, including our freelance fair organisers. Duties include: updating computer records including spreadsheets; helping with marketing, including social media updates; preparing and posting mail shots (e.g. leaflets, newsletters etc); answering the telephone.
Desirable skills:
Good computer skills are essential and in particular a knowledge of Word, Excel, emailing and using the internet. The ability to work in a busy environment is also useful!

Due to limited desk and computer space the office can normally only accommodate one office volunteer at a time, so generally volunteers work for either an afternoon or a morning either once a week or fortnightly depending on their availability.

Event and Exhibition Preparation

When:
Monday–Friday, occasionally weekends; mornings or afternoon.
Duties:
Assisting Technical and Operations Manager and/or fair organisers and/or Gallery Curator setting up events and exhibitions. This can include setting out chairs and tables for a concert; greeting artists or exhibitors; helping to hang or label artwork for display.
Desirable skills:
A degree of physical fitness and the ability to lift chairs etc. An eye for detail.

Although the Centre has something going on virtually every day and evening, seven days a week, not all these activities are organised by LAC, therefore volunteers may only be required once or twice a month for this role.

Event and Exhibition Stewarding

When:
Monday–Sunday, occasionally daytime, but more normally evenings.
Duties:
Assisting Front of House and House Manager during events and exhibitions. Specifically this can include: meeting and greeting audience/visitors and ensuring that they have an enjoyable visit; tearing tickets; taking money; showing audience members to their seats; carrying out marketing; selling merchandise; manning fire exits and assisting the evacuation of the building in an emergency.
Desirable skills:
Pleasant, helpful manner; able to stand for periods of time.

Stewarding at events is an important task as it helps us ensure all our visitors have a good experience and also helps us fulfill our legal obligations under the terms of our premises license. For example, at every concert we are required to have stewards positioned at each Fire Exit throughout the performance.

The number of events varies, but is usually around four per month, with exhibitions and fairs usually running over a whole weekend.

Café and Bar

When:
Café: mainly Saturday and Sunday mornings or afternoons at our fairs, but also some weekdays, 2-3 hour shifts.
Bar: Monday–Sunday evenings, 3–4 hour shifts.
Duties:
Assisting Enjoy Catering (our Catering Contractor) and House Manager to provide a café and bar service during fairs, events and exhibitions. Specifically this includes: taking money; serving food and drink; clearing tables; keeping café/bar area clean and tidy.
Desirable skills:
Pleasant, helpful manner; able to stand for periods of time. Over 18 years of age for bar volunteers.

The café and bar is an important feature of many of the events held at the Centre. The profits raised make a valuable contribution to funding our charitable activities.

The café is normally open for fairs and the bar during evening concerts and events. However once or twice a month we also operate the café for our Book Club, Classical babies concerts and Bring Your Own baby Comedy Club.

The café is run by Michele Sims and her team from Enjoy Party & Event catering serving a small, wholesome menu of hot and cold drinks, light snacks (salads, sandwiches etc) and cakes. Volunteers are not required to undertake food preparation. Full training, including basic food hygiene procedures, will be given and aprons are provided.

Normally café volunteers work in 2 hour shifts, but if you wished to stay for longer that would be very welcome.

The Bar is normally entirely run by volunteers under the direction of the House Manager.

Garden / Grounds Maintenance

When:
Monthly, Saturday mornings 10am–1pm
Duties:
Keeping areas around the LAC clear of litter and weeds; cutting back hedges and shrubs when required; cutting grass; keeping notice boards clean etc.
Desirable skills:
An interest in gardening and being outdoors.

Most of the grounds around the LAC are the responsibility of the housing association, with whom we share the site. However, we are responsible for a large area known as ‘The Wilderness’ which fronts the Kingston and Ferry roads and also for the shrub beds immediately against the building.

In 2016 we formed a volunteer gardening group who meet monthly on a Saturday morning.

Contact Us…

Opening Hours

  • An event or class: see relevant What's On or Classes' entry.
  • The Centre: open to general visitors… Monday – Friday, 9.30am – 12.30pm.
  • Box Office: see under How to Book.

Wheelchair Users

  • Accessible events & classes: marked with the wheelchair symbol.
  • For advice on parking: please telephone LAC Office in advance

Hearing Assistance

  • Main hall: an induction loop is installed.

Food and Drink

  • Café / bar: open for most events; check event listing. For our fairs caterer Enjoy! operates the café, serving tasty home-made food as Enjoy!@The Landmark. What's available at the bar / café.
  • Pre-show supper: available for events marked supper. See event listing for menu and booking deadline. Catering by Enjoy!.

Our Address

Landmark Arts Centre Ferry Road Teddington TW11 9NN United Kingdom

(in South West London, between Twickenham, Richmond, and Kingston-upon-Thames).

Locate on Google Maps or on Bing Maps.

What the building looks like

Travel Options

  • Train: Waterloo to Teddington (33 minutes), then just over 10 minutes' signposted walk
  • Bus: R68, 281, 285 all stop outside the Centre; 33 via Waldegrave Road
  • Tube: District line to Richmond and then bus R68
  • Cycle: on-site parking for up to 12 bicycles
  • Car: no parking on site but free parking in surrounding streets.

TfL's Journey Planner

How to Book…

  • Online: where indicated
  • In person or by phone: Box Office open Monday – Friday, 9.30am – 4pm (and from 1pm on the day of weekend performances). Telephone bookings (card only): 020 8977 7558
  • By post: send an SAE and a cheque payable to ‘Landmark Arts Centre’ to our address.

Please note…

  • Booking fees: a £1 fee applies to all card transactions; a 50p postage fee applies if you wish to have your tickets posted and haven’t supplied an SAE.
  • Refunds: we cannot refund tickets or class bookings unless the event or class is full and we are able to re-sell the ticket / class place. An admin. fee of £1 will be deducted from the refund.

Concessions, Offers…

  • Concessions: available to LAC members and others as noted for the event, workshop or class.
  • LAC gift vouchers (£5, £10, £20): use towards the cost of LAC concerts and education classes. Valid for 12 months. Buy in any combination – visit the LAC office, or telephone us.
  • Gallery Magazine offer: discounted subscription for artists.

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